
Experts say that side of the business must adapt to a process forever changed by the Covid era.
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Preparation can help make it something the customer looks forward to.
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The 2022 Kerrigan Dealer Survey shows dealers still bullish about the future value of their businesses and acquisition plans.
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Generations Y and Z’s propensity to buy used makes them prime service-contract buyers. Just know your customer.
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Training and rewards system are both critical in achieving success.
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It will now offer face-to-face video during live chats, thanks to exclusive partnership with ActivEngage.
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Consumer perception of Tesla remains high among new-car shoppers as brand nearly sweeps luxury categories.
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Tool helps dealers predict how long their vehicles will stay on the lot and at what price.
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Will provide powerful business insights and cost-savings in review response.
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