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Dealer Opsby Ronnie WendtAugust 2, 2021

Red Hot Buy-Sell Market Expected to Continue

Kerrigan Advisors’ Founder Erin Kerrigan predicts unprecedented buy/sell activity through 2022.

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Dealer Opsby Ronnie WendtJune 24, 2021

How the Pandemic Is Changing F&I Sales

As the point of sale becomes more fluid, F&I considerations have moved further upstream. Opportunity abounds in the F&I landscape if dealerships understand their F&I performance.

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Industryby Dave DruzynskiMay 28, 2021

Do Your Underperformers Need to be Fired or Led?

In most cases, individuals underperform because they weren’t set up for success. At the end of the day, only you can decide whether trying to salvage the relationship will be worth the effort.

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Industryby Roxi Bahar Hewertson MPS, ACCMay 28, 2021

Hiring, Developing, and Firing Right Matters

It’s a lot more gratifying when you hire the right people, then develop them. And in the unfortunate situation where you are ending that relationship, doing it well will let you sleep a lot better at night.

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Industryby Gina DewarMay 28, 2021

Engage Employees Now!

To our credit, we have proven that we can work remotely, but as employees return to work, you must ensure your levels of employee engagement remain high as they acclimate to a new reality.

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Industryby Kate SpataforaMay 27, 2021

2021 Industry Trends: The State of Automotive F&I

When asked to highlight what 2021 has in store for the automotive industry — and F&I specifically — our team of experts left no stone unturned. From automotive trends, to new products and processes in F&I, to the ever-evolving realm of digital retailing, it’s hard to know which element should be at the top of your priority list.

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Industryby Kate SpataforaMay 27, 2021

2021 Industry Trends: Economic and Political Impacts

Our team of executives from the F&I provider and administrator segment offered their predictions on the current state of the economy and where it may be headed; how the new Biden administration will move forward; and what role evolving rules and regulations may play, impacting the industry from OEMs to dealers to providers.

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Complianceby Jeffrey PierceMay 19, 2021

Helpful Guidance For a More Personalized and ADA-Compliant Website

Taking action today to establish a more flexible and accessible website is more than just a nice-to-have. Compliance is an ongoing process and it’s important to ensure that all customers can find what they need on your site.

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Digitalby Rusty WestMay 10, 2021

The Current Setting for Automotive Digital Retail in 2021

2021 offers an extremely promising year with the implementation of new technologies adding to the automotive value chain, and digital automotive retailing is predicted to see an observable lift.

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Showroomby Kyle McEvoyMay 4, 2021

Stop Losing Customers to Third-Party Service Contract Marketers

If more dealers sold VSCs to their own customers, it would be extremely effective in re-directing this marketplace back to dealerships, which is where these products historically were sold.

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