Articles

F&I•by John Tabar•June 13, 2024

Facts or a Story

Painting a word picture for customers is much more effective than ticking off details.

Rising auto loan delinquencies, though bad news, could be another opportunity for agents to help dealers come down from pandemic highs.

Compliance•by Ronnie Wendt•June 12, 2024

The industry pushes back over cost of compliance, disclosure definitions, informed consent, and pricing rules.

F&I•by Randy Henrick•June 12, 2024

There are steps you can take to protect your dealership.

F&I•by Hannah Mitchell•June 7, 2024

Focusing on finer points can help F&I bear more of the weight of post-pandemic profit deflation.

Dealer Ops•by Ronnie Wendt•June 7, 2024

Dealerships will sell EVs to women when they craft an experience that caters to the female buyer and address concerns about EV charging and range.

F&I•by Rick McCormick•June 6, 2024

Making time for practice and customer behavior research is too important to let the inevitable rush of tasks get in the way.

Compliance•by Terry O'Loughlin•May 28, 2024

Dealers should take care to avoid practices that regulators could deem to be tricks or manipulation of consumers.

Selling EVs presents extra responsibility for the dealer and the buyer. You can take it on and help your customers manage risk at home.

F&I•by Hannah Mitchell•May 21, 2024

Finance-and-insurance vet gives straight advice on how to maximize sales efforts.