
Gil Van Over
Columnist

Columnist

Some practices are better left undone at the dealership, for its, and the consumer's, good.
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First it was Cash for Clunkers, now it is EV tax credits. Here the Federales go again.
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Look west for a state that's tried and tested a structure worth following.
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Don’t let process shortcuts short-circuit all the hard work your dealer has put in to make their dealership the success it is today.
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As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.
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Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.
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While the processes necessary to complete digital remote deliveries have been available for a while, dealers were slowly transitioning from paper-driven to digital. Coronavirus has accelerated that transition in many dealerships.
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An unspoken truth is that sometimes a drastic, calamitic action has to sideswipe a process to speed up the evolutionary process. The calamity known as COVID-19 is acting as an agent of revolutionary change in dealer’s sales processes.
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