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Gil Van Over

Columnist

Articlesby Gil Van OverJune 20, 2024

Unwanted Answers to Compliance Questions

Some practices are better left undone at the dealership, for its, and the consumer's, good.

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Articlesby Gil Van OverApril 24, 2024

The Federales Are Back in the Rebate Game

First it was Cash for Clunkers, now it is EV tax credits. Here the Federales go again.

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Articlesby Gil Van OverFebruary 1, 2024

Kink or No-Kink

There’s no room for 'kinkiness' in the F&I department.

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Articlesby Gil Van OverDecember 28, 2023

An Unlikely Compliance Model

Look west for a state that's tried and tested a structure worth following.

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Articlesby Gil Van OverDecember 20, 2023

Shortcuts and Compliance Are Not Friends

Don’t let process shortcuts short-circuit all the hard work your dealer has put in to make their dealership the success it is today.

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Articlesby Gil Van OverDecember 20, 2023

Paystub: Real or Fake?

Follow these steps to have confidence in what you're dealing with.

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Articlesby Gil Van OverApril 14, 2021

Here We Go Again

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.

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Articlesby Gil Van OverMarch 11, 2021

Non-Excuses for Non-Compliance

Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.

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Articlesby Gil Van OverJune 24, 2020

Prepare for Financing Contraction

While the processes necessary to complete digital remote deliveries have been available for a while, dealers were slowly transitioning from paper-driven to digital. Coronavirus has accelerated that transition in many dealerships.

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Articlesby Gil Van OverMay 12, 2020

The Digital Revolution is Upon Us

An unspoken truth is that sometimes a drastic, calamitic action has to sideswipe a process to speed up the evolutionary process. The calamity known as COVID-19 is acting as an agent of revolutionary change in dealer’s sales processes.

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