Providers and Administrators in blue logo
MenuMENU
SearchSEARCH

Ford Motor to Lincoln Dealers: Invest or Go Away

October 11, 2010
2 min to read


Lincoln dealers have until early January to make a life-or-death decision: Invest to meet service and dealership standards or lose the franchise, Automotive News reported.


Lincoln plans to drop 200 or so of its almost 1,200 franchises, mostly in 130 metro markets, in an effort to rehabilitate the sagging luxury brand.

Ad Loading...


"Dealers will decide," said Mark Fields, Ford Motor Co.'s president of the Americas. But the reality is that any dealer who does not agree to upgrades negotiated with Lincoln field staffers will get whatever severance compensation Lincoln offers.


Fewer than 25 percent of all Lincoln dealerships currently meet the automaker's standards, the company says.


It's all part of a Ford initiative to make Lincoln more competitive with other luxury brands by improving products, customer experience and financing.


On key measures of brand success -- U.S. sales, sales per dealership, loyalty rates and residual value -- Lincoln ranks at or near the bottom of nine luxury brands.


While mass-market Ford division has rebounded this year to become the top-selling brand in the United States, Lincoln has slumped.

Ad Loading...


In 1998, Lincoln was the top U.S. luxury brand with 187,121 sales. Last year Lincoln's 82,847 sales were less than half those of market leaders Lexus, BMW and Mercedes-Benz.


"Dealers know it's screwed up," said Bob Tasca Jr., a Rhode Island dealer and head of Lincoln's dealer council. "We are looking for a chance to change. It has to change, because the way it is isn't working."


Ford plans to reverse Lincoln's slide with changes in product, dealerships and lending.


"We are committed to Lincoln," Fields said at a media briefing following a meeting with 900 dealership personnel last week in Dearborn, Mich. Among the highlights:

  • Lincoln will introduce "seven new or remodeled vehicles in the next four years," Fields said. Lincoln now sells three cars and three light trucks.

  • "Ford Motor Credit Corp. will be available to help Lincoln dealers invest" and Ford's captive lender also is creating an internal unit to cater to Lincoln customers seeking loans, said Ken Czubay, Ford's vice president for U.S. marketing sales and service.

  • Lincoln wants dealers to improve the "customer experience," said Ford global sales boss Jim Farley. He outlined upgraded "customer touchpoints" in dealerships, including higher standards for loaner vehicles and car washes.

Ad Loading...

Adding urgency to many dealers' decisions is the wind-down by year end of Mercury. For decades Mercury had provided half or more of the volume of dualed Lincoln-Mercury stores.


The severance package for dealers who decide against the upgrades was not announced at the press event last week.

More Industry

F&Iby Lauren LawrenceFebruary 25, 2026

Report Finds Year-End F&I Strength

Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.

Read More →
Industryby Lauren LawrenceFebruary 24, 2026

China Leads Battery Production

Between 2020 and 2025, gigafactory capacity grew six-fold and is set to grow another 118% by 2030, according Benchmark data.

Read More →
Industryby Hannah MitchellFebruary 24, 2026

Overall Consumer Confidence Up

Americans’ view of present business conditions, the labor market and family finances, though, are still in the dumps, and if they plan to buy cars, many target used units.

Read More →
Ad Loading...
Auto Financeby Lauren LawrenceFebruary 23, 2026

Auto Loan Forecast Bucks Market Trend

Auto loan originations rose over 6% year-over-year in the third quarter of 2025, but TransUnion predicts a slight decline in auto loan growth this year, making it an outlier in the company's overall lending forecast.

Read More →
F&Iby Hannah MitchellFebruary 23, 2026

Some Auto Brands Cheaper to Insure

A new top 10 list ranks the least expensive for average full insurance coverage on a clean driving record and high driver credit scores.

Read More →
Industryby StaffFebruary 20, 2026

Learn to Manage the Mayhem at Agent Summit

Rob Mancuso – president of Mancuso Automotive – will present a Keynote at the 2026 event.

Read More →
Ad Loading...
Industryby Lauren LawrenceFebruary 19, 2026

Affordability Leads Top-Rated List

Edmunds’ editorial team tested 300-plus vehicles to help determine the Top Rated Awards for 2026, and one brand stood out with multiple rankings, including Best of the Best.

Read More →
Salesby Hannah MitchellFebruary 19, 2026

Auto Sales Still Sluggish

February forecast has new-vehicle deliveries still off from last year at this time amid high prices and vanished EV incentives. But J.D. Power sees business picking up from here as automakers target growth.

Read More →
Industryby Hannah MitchellFebruary 18, 2026

EVs Bring Most Satisfaction to Date

Study finds that adopters are true believers and that their satisfaction with the vehicles is growing, including for public charger experience, despite pullback of federal incentives.

Read More →
Ad Loading...
Industryby Lauren LawrenceFebruary 17, 2026

Auto Manufacturing Drives Economic Growth

The sector generates over $64 billion in annual economic impact in South Carolina, making it the largest and fastest-growing manufacturing subsector in the state.

Read More →