Providers and Administrators in blue logo
MenuMENU
SearchSEARCH

GM's Ex-CEO Breaks Silence

December 12, 2011
4 min to read


RICHMOND — Rick Wagoner spent nearly two decades atop the world's largest auto company. After almost three years of silence, the former chief executive of General Motors Co. emerged over the weekend.


Mr. Wagoner picked his hometown of Richmond, Va., to make his first public appearance since 2009, when he was ousted from GM by the Obama administration as a condition of the government's rescue of the company. He addressed 1,100 winter graduates at Virginia Commonwealth University, reported The Wall Street Journal.

Ad Loading...


His speech was short—roughly 12 minutes. Beforehand, he fended off several interview requests, including one from the local paper that has covered him since he was captain of the high-school basketball team. He barely mentioned GM, but talked to graduates about taking risks and accepting defeat gracefully.


It was a fitting speech for an executive who often was visibly uncomfortable in the spotlight, but popular among those who worked for him.


The 58-year-old former CEO's only mention of GM came as he tried to convey to his audience the importance of accepting challenges. He said he never wanted to live in New York or overseas, though those were his first assignments from GM, and he benefited from them.


"I was willing to go just about anywhere in the U.S. for the best job—except New York City," he said. "Of course, I received a job offer from GM—in New York City."


"Don't worry about planning every step of your life," he added.

Ad Loading...


Mr. Wagoner rose to prominence at age 39 when he was named GM's youngest-ever chief financial officer and heir apparent to then-CEO Jack Smith.


He succeeded his mentor in 2000, and became one of the highest-profile CEOs in the world and the face of Detroit. The way he ran GM played a major role in shaping the direction of the global auto industry.


He kept car sales going in the aftermath of the Sept. 11, 2001, terrorist attacks with a "Keep America Rolling" campaign and heavy use of incentives.


Detroit's smaller auto makers, Ford Motor Co. and Chrysler Group LLC, were forced to follow GM's lead and, to some extent, Toyota Motor Corp. and other auto makers did as well.


When Mr. Wagoner entered GM into an alliance with Italian auto maker Fiat SpA, the move triggered a string of similar alliances around the world.

Ad Loading...


His focus on high-margin trucks and sport-utility vehicles, at the expense of passenger cars, in many ways defined Detroit's strategy. After GM bought Hummer, the line of military-like SUVs, Ford followed with the purchase of Land Rover.


While Mr. Wagoner's strategies helped propel GM to multibillion-dollar profits, particularly in the 1990s when he headed the company's North American operations, they ultimately contributed to its downfall.


GM began racking up losses in the mid-2000s, amid sales declines and skyrocketing health-care costs. By 2008, truck sales were tanking and GM's cars couldn't compete with those built by Toyota and Honda Motor Co. of Japan.


Mr. Wagoner closed factories and reduced head count, but many of his steps to shore up GM came too late and fell short.


During his tenure, GM had losses of $85 billion. He struck a landmark deal with the union to offload retiree costs into a union trust in 2005, but three years later the company still owed the fund billions. He fought against a bankruptcy filing, fearing it would cause a customer exodus that would be fatal to GM. And he resisted cutting unprofitable brands and models, moves the Obama administration forced in bankruptcy, along with further job cuts, factory closures and steps to shed billions in debt through bankruptcy.

Ad Loading...


In early 2009, as GM pleaded for a government bailout, Mr. Wagoner told President Barack Obama's automotive task force that he would step down if it meant saving GM. It did, and he resigned in March.


After leaving GM, Mr. Wagoner dug into work at his alma mater, Duke University, where he was named head of the board of directors earlier this year.


Two of his three sons are Duke graduates, and a third now is attending the school. Mr. Wagoner also sits on the boards of Washington Post Co. and Detroit Country Day High School.


Though he doesn't talk about GM in public, Mr. Wagoner talks regularly to former co-workers at the company, inquiring often about how people are doing, according to several people who keep in touch with him.


Shortly after GM's current CEO, Dan Akerson, took over last fall, Mr. Wagoner met with him to talk about the company.

Ad Loading...


"He's still incredibly loyal to GM," said one former executive who stays in contact with Mr. Wagoner.


Mr. Wagoner closed his address Saturday with a quote from Mother Teresa: " 'What you spend years building, someone could destroy overnight,' " he said. " 'Build anyway.' "

More Industry

F&Iby Lauren LawrenceFebruary 25, 2026

Report Finds Year-End F&I Strength

Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.

Read More →
Industryby Lauren LawrenceFebruary 24, 2026

China Leads Battery Production

Between 2020 and 2025, gigafactory capacity grew six-fold and is set to grow another 118% by 2030, according Benchmark data.

Read More →
Industryby Hannah MitchellFebruary 24, 2026

Overall Consumer Confidence Up

Americans’ view of present business conditions, the labor market and family finances, though, are still in the dumps, and if they plan to buy cars, many target used units.

Read More →
Ad Loading...
Auto Financeby Lauren LawrenceFebruary 23, 2026

Auto Loan Forecast Bucks Market Trend

Auto loan originations rose over 6% year-over-year in the third quarter of 2025, but TransUnion predicts a slight decline in auto loan growth this year, making it an outlier in the company's overall lending forecast.

Read More →
F&Iby Hannah MitchellFebruary 23, 2026

Some Auto Brands Cheaper to Insure

A new top 10 list ranks the least expensive for average full insurance coverage on a clean driving record and high driver credit scores.

Read More →
Industryby StaffFebruary 20, 2026

Learn to Manage the Mayhem at Agent Summit

Rob Mancuso – president of Mancuso Automotive – will present a Keynote at the 2026 event.

Read More →
Ad Loading...
Industryby Lauren LawrenceFebruary 19, 2026

Affordability Leads Top-Rated List

Edmunds’ editorial team tested 300-plus vehicles to help determine the Top Rated Awards for 2026, and one brand stood out with multiple rankings, including Best of the Best.

Read More →
Salesby Hannah MitchellFebruary 19, 2026

Auto Sales Still Sluggish

February forecast has new-vehicle deliveries still off from last year at this time amid high prices and vanished EV incentives. But J.D. Power sees business picking up from here as automakers target growth.

Read More →
Industryby Hannah MitchellFebruary 18, 2026

EVs Bring Most Satisfaction to Date

Study finds that adopters are true believers and that their satisfaction with the vehicles is growing, including for public charger experience, despite pullback of federal incentives.

Read More →
Ad Loading...
Industryby Lauren LawrenceFebruary 17, 2026

Auto Manufacturing Drives Economic Growth

The sector generates over $64 billion in annual economic impact in South Carolina, making it the largest and fastest-growing manufacturing subsector in the state.

Read More →