ATLANTA - Interstate National Dealer Services, one of the nation's largest independent providers of vehicle service contracts and F&I products, has successfully completed a strategic alignment with Hyundai Motor America to administer the Hyundai Assurance Trade-In Value Guarantee, the newest addition to the Assurance suite of programs.
The new Hyundai Assurance program eliminates concern about depreciation by giving Hyundai owners a guaranteed value for their vehicle in months 24 through 48 of ownership. The program is a direct result of Hyundai and Interstate's confidence of Hyundai's strong residual value.
The Hyundai Assurance Trade-In Value Guarantee is administered by Interstate's Atlanta, GA and Charlotte, NC offices. Interstate will manage all call center, customer service and administrative operations for the more than 500,000 new Hyundai cars and SUVs sold each year through more than 800 dealerships nationwide.
Every new vehicle comes with the Hyundai Assurance Trade-In Value Guarantee administered by Interstate at no additional cost to the consumer.
"The strategic alignment for this program is another example of Interstate's strong and stable industry standing as well as Hyundai's confidence in our ability to administer a program of this magnitude," Interstate's Chairman, Gene Becker said during the announcement.
"We partnered with one of the most innovative OEM's in the industry to design, test and execute an evolution in customer loyalty with this program," Interstate Chief Marketing Officer, Ricky Wolfe added.
"Hyundai Assurance is our way of partnering with our owners in their vehicle purchase, so it's important that our business partners share our customer-centric values," said Trea Reedy, senior group manager, Dealer Marketing & Resource Management, Hyundai Motor America. "Interstate National Dealer Services has impressed us with its thoughtful approach to this program, which ensures that the outstanding customer experience we strive for at the point of sale continues throughout ownership."
