On Nov. 30 – Dec. 1, warranty executives across the country tuned into Warranty Chain Management (WCM) Experience, a two-day virtual conference that informs and inspires executives dedicated to the advancement of protection products in a large number and wide variety of industries. Every company that offers warranties and service agreements — be they legally mandated, optional or extendable — can benefit from sharing challenges, opportunities, and best practices in the forum WCM provides.
If you missed any of the live sessions or are interested in re-watching or sharing content with your team, all sessions are available On-Demand on the event's website. Registration is free of charge for members of the warranty industry.
During "Is It Compliant: A Legal Guide to Developing New Warranty Programs and Products" a legal tag-team dives into the legal consideratins and concerns that must be addressed when developing and launching new products, services and programs within the warranty industry.
Speakers:
Cami Trachtman, Associate Attorney, Frost Brown Todd
Jesse D. Wilson, Attorney, Frost Brown Todd
The following presenations from December's event are also available On-Demand:
Connected Service Lifecycle: The Flywheel Effect – Sponsored by TAVANT
How to Deliver Exemplified Customer Experience Through Warranty & Service Transformation – Sponsored by MIZE
Extended Warranty Attachment and Renewal Rates: Methods for Success
Regulations and Legislations for the Warranty Community
The Recipe for Success: Turn Your Warranty Program Into a Profitable Machine
Whether your company offers warranty financing; actuarial, compliance, technology, or repair services; support systems, or call center services, you will find value in this unique event.
For more information on the virtual WCM Experience, click here to visit the event’s website.
