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Managers at Alpha Warranty Services Are Honored with National Guard Patriot Award

April 19, 2017
3 min to read


Salt Lake City, Utah –  On Wednesday, April 5th the Employer Support of the Guard and Reserve, ESGR, presented two Alpha Warranty Services managers with the Patriot Award. The ESGR was established in 1972 to promote cooperation and understanding between Reserve Component Service Members and their civilian employers on the employee’s military commitments. Brian Frees, a representative from the ESGR, presented the awards to Rick Olson and Jennifer Wood in a ceremony that took place at Alpha Warranty Services Corporate office.


As a member of the National Guard, it’s important to claims adjuster Michael Brizuela to have flexibility and a work life balance that allows him to fulfill his military duties. The flexible accommodations made by his supervisors, Rick Olson, Manager of Claims, and Jennifer Wood, Call Center Manager, impressed him to nominate them for the ESGR Patriot Award through the National Guard.  “I really do appreciate their hard work and a how they always make my transition between Alpha and the National Guard easy especially when I have to be gone for longer than two weeks at a time.  It’s not always easy being away from family and on top of that having to worry about work related tasks, but with such a supportive Alpha family it makes it easier on me to be able to concentrate on my military responsibilities.” says Brizuela. “I nominated them for this award to personally and publicly thank them for their support.”

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“I feel that this award reflects Alpha as a company and the Claims department as a team. We have an amazing management team at Alpha that cares about its employees,” says Rick Olson, Manager of Claims as Alpha Warranty Services.  “I am extremely grateful for the National Guard and Armed Forces and thrilled to have them as part of our team. When they have scheduling needs, the claims team is amazing in their ability to pull together to make sure our customers continue to be taken care of even while we’re short-handed. This is hands down the best team I have been fortunate enough to be a part of.”


Alpha Warranty has a long history of supporting military efforts. In 2002, the company was established while CEO Steve Rosenvall was serving in the military in Afghanistan. Those military principles, lead Alpha to develop the values the company is centered around today, including valuing people over profit and work-life balance. “‘Being able to found this company while serving our country and the fact that Alpha now has two managers that have received the Patriot Award is an honor for our company. Not only does it speak to the character of our employees, but also that we are staying true to our mission statement and values as a company from the top down.” says Alpha Warranty CEO Steve Rosenvall.


Alpha Warranty Services believes in integrity and providing the best service in the industry. Alpha is based in Salt Lake City, UT with VSC plans available in all 50 states.

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