Crash-Avoidance Systems Complicate Repairs

Training, technology and processes will help windshield, collision and after-market repair centers approach crash-avoidance systems properly.

Vehicle Dependability Wanes

Annual study shows cars having more problems after three years.

AI in Auto Retail

More dealers are embracing artificial intelligence in daily operations and reaping its benefits in sales, service and F&I.

Free Service Technician Webinar Scheduled

'OBDII Data - Reading Between the Lines' offered by the National Institute for Automotive Service Excellence.

How to Deliver Great, Not Just Good, Service

Customer loyalty is driven by accessibility, personalization, innovation, and connection.

Service Activity Spikes in May

Analysis of Xtime data showed increases in Repair Order Volume Index and the Repair Order Revenue Index.

How Technology is Impacting F&I