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F&Iby Rick McCormickFebruary 26, 2024

What Does The 'I' Stand For?

F&I sales should be focused on adding value for the customer, not sales for the sake of sales.

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F&Iby StaffFebruary 24, 2024

Return to the Fundamentals

Basic approaches to sales will drive success in 2024, say F&I experts.

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Dealer Opsby Hannah MitchellFebruary 23, 2024

Soupin’ Up Sales

Industry vet Gerry Gould and new business partner win Bobit’s Innovation Challenge with new tech tool to boost sales prowess.

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Showroomby John LuckettFebruary 21, 2024

Driving Forward

The Transformative Power of AI in Connected Vehicles

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Dealer Opsby Hannah MitchellFebruary 14, 2024

Hile-Mileage Exec

Bob Glaser, who’s headed North Carolina’s dealer association since before many of the younger dealer staff across the state were born, is parking his career.

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Complianceby Hannah MitchellFebruary 14, 2024

Required Reading for Dealers

Study the lessons from these lawsuits to prevent yourself from ending up in the same scenario.

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Digitalby Hannah MitchellFebruary 14, 2024

A Real Purchase

Buying a new car online would, for one, reduce the thrill factor.

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Fixed Opsby Ronnie WendtFebruary 12, 2024

Crash-Avoidance Systems Complicate Repairs

Training, technology and processes will help windshield, collision and after-market repair centers approach crash-avoidance systems properly.

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Dealer Opsby Ronnie WendtFebruary 8, 2024

Cultivating the EV Mindset

Dealers are essential in educating consumers and dispelling electric-vehicle myths to drive mainstream adoption.

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The Continuing Threat to Dealers

Discrimination enforcement is real and should be prevented with sound protocol.

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