Articles

Showroom•by Ronnie Wendt•July 17, 2023

Brown Town

Loyalty drives Bill Brown Ford's success.

F&I•by Rick McCormick•July 12, 2023

Expanding F&I in a Contracting Economy

Make customers your partners in the process, not an audience.

Showroom•by Nancy Lybarger•July 12, 2023

Smart Digital Solutions Improve Car Buying

Though satisfaction with vehicle buying fell in 2022, smart digital solutions grew as a means of driving heightened customer satisfaction.

F&I•by Hannah Mitchell•June 12, 2023

Lessons From the Soviet Streets

Agents would do well to adapt a former teen black-market entrepreneur’s tactics to get into dealer principals’ offices.

F&I•by John Tabar•April 19, 2023

Potential Versus Readiness in F&I

Creating a professional development plan can make the difference in 2023 being a tough year, or a great year.

F&I•by Rick McCormick•April 19, 2023

The Days of Making the Customer Wait Are Over.

F&I process provides us an opportunity to add value or aggravation to the customer’s purchase experience.

Dealer Ops•by Staff•April 17, 2023

Buy-Sell Market Declines in Q4

But 2022 was the second most active year ever.

Auto Finance•by Melinda Zabritski•April 15, 2023

Credit Unions Take Vehicle Finance Spotlight in Q4

The category grabs greater share of market as consumers look to save money in challenging financial conditions.

F&I•by Adam Yoder•April 14, 2023

How to Handle This Common GAP Objection

Your customers need someone to educate them on the differences between GAP products. Here are four things you can convey to your customer to help educate them on product differences.

Showroom•by Danielle Cumbee•April 14, 2023

5 Ways to Hit Your Sales Forecast for 2023

Best practices to implement to give yourself the greatest chance of hitting or exceeding your goals.

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