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Complianceby Matthew SimpsonDecember 9, 2020

Tips For Recovering Debts From Departing Employees

Many scenarios exist where employees can leave an employer owing the dealership money. The likelihood of your being able to recover money for these purposes depends in large part on a handful of proactive processes and procedures.

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Showroomby Lauren DonalsonDecember 8, 2020

Digital Advertising Technology Helping Savvy Dealers Acquire Used Inventory at the Right Price

Even when supply and demand return to more normal cycles, the use of digital advertising technologies can put more power into the hands of each dealer and raise profit potential at the end of each month and year.

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Complianceby James Ganther November 30, 2020

Why Comply?

We live in an ‘Age of Compliance Awareness’ and someone is always watching. We should care about what they see.

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Showroomby Mickey QuinnNovember 19, 2020

New Business Strategies for the Post-Pandemic Shopper

The needs arising from the pandemic have accelerated the needs of dealers to welcome digital innovation and the ability to provide an enhanced customer digital retailing experience will accelerate your revenue growth and drive loyalty.

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Product & Technologyby Erica SietsmaNovember 13, 2020

Why Video is Important to Communicate with Your Customers

Video is a great way to reach customers to communicate how they want to receive their vehicles.

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Product & Technologyby Robert J. Wilson, EsquireNovember 11, 2020

Data Breach 101

By all reports, billions of records have been exposed by reported data breaches. If the unthinkable occurs, having a well thought out data breach response plan will help you manage the challenges you will face.

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Product & Technologyby Mark VickeryNovember 11, 2020

Invest in the Right CRM

As our economy reopens, there’s never been a better time to embrace the technology that can give customers the experience they have become dependent on — and fond of — to take business to a new level.

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Digitalby Troy ScheerNovember 5, 2020

Can You Hear Me Now? Social Listening for Success 

By utilizing social listening, you create the opportunity to improve the value of the customer experience in every area of the dealership.

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Complianceby Jim GantherOctober 30, 2020

Reigning in Franken-agency

On June 29, the United States Supreme Court ruled that the structure of the Consumer Financial Protection Bureau was unconstitutional. A compliance expert shares why this matters, and why it matters to dealers in particular.

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Industryby Gil Van Over October 28, 2020

The FTC Suggests We Buckle Up

The FTC recently issued a report that summarizes its enforcement actions, roundtable findings, consumer workshops, and in-person interviews with 38 Washington D.C. metro-area consumers focused on deceptive advertising practices, spot-delivery, and voluntary protection products.

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