Articles

F&I•by John Tabar•April 30, 2024

Who’s Next?

Make this particular management competency your priority.

Rule dealers say would burden them but the FTC promotes as a consumer protection is up in the air.

F&I•by Hannah Mitchell•April 26, 2024

Sales expert shares pointers on how to guide consumers to add onto their vehicle purchases. Should preloads be part of the process?

Compliance•by James Ganther•April 25, 2024

Part one of a two-part guidance on how to prepare for the potential of this regulation's enactment.

F&I•by Hannah Mitchell•April 25, 2024

Much about the car-buying process has migrated online, but many of the same approaches still apply – nail those and top them with the new.

Dealer Ops•by Aaron Sheeks•April 24, 2024

What automotive dealers should know about this approach to marketing.

F&I•by Gil Van Over•April 24, 2024

First it was Cash for Clunkers, now it is EV tax credits. Here the Federales go again.

Dealer Ops•by Ronnie Wendt•April 19, 2024

CDK research finds customer satisfaction improves when dealers keep the sales process to less than two hours.

F&I•by Lance LaCoe•April 19, 2024

The right products can help dealers maximize opportunities as models on U.S. roads continue to age.

Dealer Ops•by Ronnie Wendt•April 12, 2024

Industry insiders discuss strategies for dealerships to recruit and retain women in automotive retail.