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The growing prominence of digital retailing is opening up significant opportunities for the aftermarket industry.
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Dealerships are in a unique position to capitalize on the shift towards a future filled with electric vehicles by transforming the customer experience.
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Dealers need to get creatively ahead of the curve by meeting shoppers where they are, and that may be by means of video.
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The F&I industry continues to be plagued by malfeasance at the retail level. Attorney and compliance expert gets P&A executives up to speed.
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Every member of the F&I industry can help protect its reputation by sticking to the terms that elevate, rather than denigrate, this important part of the car buying and ownership process.
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Agents can and should help dealers design, install, and enforce their federally mandated CMS. Luckily for everyone involved, the instructions are freely available.
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As state and federal regulations continue to evolve, it is crucial you ensure your dealership is selling above the line and paying attention to all safety recalls.
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At least 6.4 million flu cases were reported between October and December 2019. Given that influenza is a serious medical condition, do dealerships have a role to play in limiting its spread?
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A flurry of mergers and acquisitions among F&I product providers and administrators has many executives wondering whether and when their company could be next.
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