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Industryby StaffOctober 8, 2024

Black Book: Weekly Market Update

Most car and truck segments fell during a week of economic disruption.

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Complianceby Terry O'LoughlinOctober 1, 2024

The State vs. Car Salespeople – Joint and Several Liability

Dealer employees are no longer immune to prosecution and may want to seek insurance against it.

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F&Iby Rick McCormickSeptember 25, 2024

The Four Pillars Of The Customer Experience

Treat customers like people, not sales prospects, and sales should follow.

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F&Iby John TabarSeptember 21, 2024

In F&I, 80% of What You Do Is a Waste of Time

By rethinking that big chunk of your days, you should be able to identify areas of growth that can translate to generating income.

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Industryby Jeff LieblerSeptember 18, 2024

The Key to Future Profitability is Service Retention

With vehicle sales patterns less robust, this department is a key to healthy revenue.

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F&Iby Tim Blochowiak August 20, 2024

Maximizing Revenue Potential

The strategic imperative for auto dealers is to prioritize F&I product sales and wealth-building in challenging times.

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Showroomby Ronnie WendtAugust 19, 2024

A Winning Sales Strategy

Expert says building trust and brand loyalty among all customers can be achieved by tailoring the car-buying experience to women.

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Auto Financeby StaffAugust 15, 2024

The Risk When the Customer Is Not in the Dealership

Take this series of steps to help protect your business from fraud by this method.

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Digitalby Ronnie WendtAugust 13, 2024

Take Steps to Combat Cybercrime

Aura and Mosaic Compliance partnership designed to protect auto dealers and their customers from cybercrime.

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Dealer Opsby Brian BatemanAugust 7, 2024

How to Optimize Liquidity in a Fluid Environment

It's wise to not take your dealership's banking relationships for granted.

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