Articles

Digital•by Karl Falk•January 1, 2025

Safeguarding Customer Data

Encryption serves a critical role in automotive retail today.

Compliance•by Terry O'Loughlin•December 12, 2024

The FTC’s Proposed CARS Rule in 600 Words

Some guidance on the pending regulation, which may be enacted early next year.

Dealer Ops•by Brandin Wilkinson•November 27, 2024

Six Powerful Questions

Take the time to answer these and lay the groundwork for a successful year-end.

Awards•by Staff•November 14, 2024

Dealers' Choice Awards Spotlight: ECP Inc.

ECP Inc. was recognized in the 2024 Dealers' Choice Awards for a diamond award in the Appearance Protection category; and a gold award in the F&I Ancillary Products category.

Compliance•by Penelope Bell•October 29, 2024

OFAC Requirements Are Serious Business

Don’t forget a couple of search categories that if skipped could cause you to miss bad actors.

Industry•by Jeff Liebler•October 23, 2024

Mastering Timing and Messaging in Dealership Marketing

Targeting customers around vehicle service contracts can make for a more effective approach.

Industry•by Terry O'Loughlin•October 21, 2024

Trust, But Verify

Build employee-verification processes into your business to ensure you’re not missing any in-house fraud.

Compliance•by Timothy Allen•October 18, 2024

Take Profit and Stop Loss for F&I

How dealerships can balance profitability and compliance.

Industry•by Ronnie Wendt•October 17, 2024

The Road to Exceptional

Quality employees, community relationships based on trust, and focus on service power B.J. Maurer Motor’s 100-year journey.

Dealer Ops•by Hannah Mitchell•October 14, 2024

Autumn Analysis

Consider taking the change of the seasons as a cue to evaluate some key operational aspects of the dealership.

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